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Frequently Asked Questions
How to assemble the furniture
You are free to chose between assembling your lounger and table by yourself or to ask for a technician.
The assembly has been simplified to the maximum with pre-assembled parts. Every lounger is delivered with the necesary tools and an assembly instruction, which is also described step-by-step in the menu section Assembly
We can also send you a technician at the moment of reception of your furniture: in order to plan in advance, please contact us at info@laubbe.com.
The assembly has been simplified to the maximum with pre-assembled parts. Every lounger is delivered with the necesary tools and an assembly instruction, which is also described step-by-step in the menu section Assembly
We can also send you a technician at the moment of reception of your furniture: in order to plan in advance, please contact us at info@laubbe.com.
How to maintain the furniture
LAUBBE first series is made of teak wood and stainless steel. Teak can be left outdoors in any weather. As teak’s surface layer slightly oxidises on exposure to the elements it takes a silver patina.
We deliver every lounger with a small maintenance kit (including oil for tropical wood and cloth) and we explain in the section Maintenance how to clain and maintain your furniture with the natural shiny glow of teak wood.
We deliver every lounger with a small maintenance kit (including oil for tropical wood and cloth) and we explain in the section Maintenance how to clain and maintain your furniture with the natural shiny glow of teak wood.
Can you deliver the lounger and side table to any directions?
We have established delivery arrangements with DHL Parcels for all Europe. The delivery times defer by country and region and are detailled in the section Shipping Policy. In case you want a delivery at a different address than on your order or any specific arrangements, please contact us on info@laubbe.com or by phone on +34 690 74 29 07.
Is their a warranty related to the purchase?
Your satisfaction is important to us. We therefore have defined a warranty policy and conditions related to the case that you identify damages or defects in the first 30 days after reception. The warranty applies to defects in the Laubbe Chaise-Longue mechanism as defined in the policy.
The warranty also applies to a premature deterioration of the wood and metal parts within a period of 3 years as defined in the policy.
See menun section LAUBBE Warranty.
The warranty also applies to a premature deterioration of the wood and metal parts within a period of 3 years as defined in the policy.
See menun section LAUBBE Warranty.
Can I returns the products, ask for a replacement or refund?
Your satisfaction is important to us. We therefore have defined a policy and conditions for several situations that may require the return, replacement or refund of a product. See section Return, Replacement or Refund Policy.
